Our Footprint and History

Direct Energy is a large company with a history of impressive growth. Acquired by Centrica, plc in 2000, Direct Energy has steadily grown to approximately 6,200 employees and nearly 5 million customers in North America. We’re backed by and are a wholly owned subsidiary of Centrica, plc with over 28 million customers on both sides of the Atlantic. Centrica is financially strong and is traded on the London Stock Exchange under the symbol CNA. Our portfolio includes the supply of electricity and natural gas services, as well as a wide range of heating, cooling, plumbing, home improvements, water heater, home protection and electrical appliance services for both residential and business customers.

Headquartered in Houston, Texas with regional offices across North America, Direct Energy operates in 50 US states, the District of Columbia and 4 Canadian provinces.

  • Direct Energy is one of the largest residential energy retailers in North America based on customer numbers.
  • We provide residential natural gas and electricity products in 13 U.S. states, as well as Alberta, British Columbia, and Ontario.
  • We provide the insights our customers need to make smarter decisions, be more efficient, reduce their energy use, and potentially save money.

Empowering Consumers

Insight for Tomorrow. Connected Living Today

Direct Energy gives customers choice, simplicity, and innovation where energy, data, and technology meet.

We make energy work harder for our over four million home and business customers across North America. We compete to earn their business every day. We empower our customers with simple solutions to track, understand, and control the electricity and natural gas they use. We provide the insights they need to make smarter decisions, be more efficient, reduce their energy use, and save money.

Direct Energy will continue to lead energy innovation through connected experiences that make a difference in people’s lives.





  • Biogas & RNG Purchasers
  • Natural Gas Suppliers

Contact Direct Energy

Contact me